Frequently Asked Questions

1

​How do I

place an order?

You can place an order through our webpage by adding products to your shopping basket. Alternatively if you have an order query that you can't find the answer to online, then you can contact us via email: mail@imahealthcare.com.au and we will respond as soon as we can.

2

Shipping

Shipping costs are a flat rate $11.50 for Western Australia and $13.50 for the rest of Australia, excluding GST.

Orders generally will be processed within 1-2 days and we ship via Australia Post or Aramex Australia.

3

Secure Ordering

& Payment Options

Currently our only payment option is bank transfer. We are applying to PayPal to accept payments via their platform and will hopefully update with that soon.

4

Returns & Refunds

When you receive your order if you have any questions or concerns please contact us by email: mail@imahealthcare.com.au and we will be happy to address it.

Contact Us

 

If we haven't answered your question above,

then we'd love to hear from you



PHONE

Tel: (08) 9402 1157

CONTACT US

T: (08) 9402 1157 

M: 0411 749 690

mail@imahealthcare.com.au

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Shipping flat rate of $11.25 to Western Australia and $13.50 to the rest of Australia excluding GST

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